This Privacy Policy explains how Pompa88 collects, processes, stores, and protects the personal data of Members and visitors to the pompa88.cam platform. We are committed to handling your information with transparency, security, and respect for your rights. Please read this document carefully alongside our Terms & Conditions.
Six core principles guide how Pompa88 handles Member data. These are not aspirational statements — they reflect the actual practices described in the full policy below.
All data transmitted between your device and the Pompa88 platform is encrypted using bank-grade 256-bit SSL technology. No data is transmitted over insecure channels.
Pompa88 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely for platform operation, verification, and compliance.
You have the right to access, correct, and request deletion of your personal data. Submit requests to our support team at any time — we respond within 30 days in accordance with applicable data protection standards.
We collect only the personal data strictly necessary to operate your account, process transactions, verify your identity, and provide customer support. We do not collect data we do not need.
All personal data is stored on secure, access-controlled servers. Access to Member data within the organisation is restricted to authorised personnel with a verified operational need only.
This Privacy Policy fully discloses what data we collect, why we collect it, how long we keep it, and with whom we may share it under specific, limited circumstances. No hidden processing occurs.
Pompa88 ("Company", "we", "us", "our") operates the online gambling and sports betting platform accessible at pompa88.cam (the "Platform"). This Privacy Policy governs how we collect, process, store, use, and protect the personal data of all individuals who access or use the Platform, including registered Members and non-registered visitors (collectively "you", "your", "Data Subject").
We are committed to protecting your privacy and handling your personal data responsibly, transparently, and in accordance with applicable data protection principles and standards. This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the Platform and are incorporated into this Policy by reference.
By registering an account on Pompa88, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not accept the terms of this Policy, you should not use the Platform.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living natural person, directly or in combination with other available information. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, erasure, or any combination thereof. |
| "Data Controller" | Pompa88, the entity that determines the purposes and means of processing personal data collected via the Platform. |
| "Data Processor" | A third-party service provider that processes personal data on behalf of Pompa88 under a written agreement and in accordance with our instructions. |
| "Member" | A natural person who has registered an account on the Platform and accepted the Terms & Conditions. |
| "KYC Documents" | Identity verification documents submitted by a Member, including government-issued photo identification (e.g., Malaysian MyKad, passport) and proof of address. |
| "Cookies" | Small text files placed on a user's device by a web server for purposes including session management, analytics, and functionality enhancement. |
Pompa88 collects personal data only to the extent necessary to provide the Platform's services, meet our legal obligations, and maintain the security and integrity of the gaming environment. The categories of personal data we collect are as follows:
Pompa88 collects personal data through the following channels and mechanisms:
Pompa88 processes personal data on one or more of the following lawful bases, depending on the nature of the processing activity and the category of data involved:
| Legal Basis | Application |
|---|---|
| Contractual Necessity | Processing required to create and manage your account, process deposits and withdrawals, and provide the gaming services you have contracted for. |
| Legal Obligation | Processing required to comply with anti-money laundering laws, age verification obligations, tax reporting requirements, and regulatory mandates applicable to online gaming operators. |
| Legitimate Interests | Fraud detection, platform security, abuse prevention, improving platform performance, and maintaining the integrity of the gaming environment — provided these interests do not override your fundamental rights. |
| Consent | Where you have given specific, informed, and freely given consent — including for optional marketing communications and non-essential cookies. Consent may be withdrawn at any time. |
Pompa88 uses the personal data we collect for the following specific purposes:
Pompa88 does not sell, rent, or trade your personal data to any third party for their commercial benefit. We may share your personal data only in the following limited and defined circumstances:
We engage trusted third-party service providers who process data on our behalf, under written data processing agreements, and strictly in accordance with our instructions. These include payment processing platforms (Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, GrabPay, Boost), identity verification and KYC service providers, fraud detection and risk management platforms, IT infrastructure and cloud hosting providers, and customer communication tools.
These providers are contractually prohibited from using Member data for any purpose beyond the specific service they provide to Pompa88.
We may disclose personal data to regulators, law enforcement agencies, courts, or other governmental authorities where we are legally required or compelled to do so by applicable law, court order, or lawful regulatory request. We will notify you of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of Pompa88's business, your personal data may be transferred to the relevant successor entity. You will be notified in advance of any such transfer and of any changes to this Privacy Policy that may result.
Pompa88 may share relevant data with industry fraud prevention networks and security information sharing organisations for the purpose of detecting and preventing fraudulent activity, bonus abuse, and money laundering across the online gaming sector. Data shared in this context is minimised to what is strictly necessary.
Pompa88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years following closure, to meet AML record-keeping obligations. |
| KYC / identity documents | 5 years from the date of submission or account closure, whichever is later, as required by anti-money laundering regulations. |
| Financial transaction records | 7 years from transaction date, for tax reporting and regulatory audit trail purposes. |
| Gaming & betting history | 5 years from the date of the relevant gaming activity, or for the duration of any pending dispute resolution. |
| Customer support records | 3 years from date of the relevant interaction, unless the matter relates to a formal complaint or legal proceeding. |
| Device & technical data | 13 months from collection, consistent with standard web analytics retention practices. |
| Self-exclusion records | Duration of the exclusion period plus 5 years, to prevent circumvention of exclusion requests. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data must be retained for legal or compliance reasons beyond your account closure, it is held in restricted-access archives with no active processing.
Pompa88 uses cookies and similar tracking technologies on the Platform to ensure core functionality, improve performance, and where consent has been provided, to conduct analytics. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. Pompa88 does not use third-party advertising or behavioural targeting cookies.
Pompa88 implements a comprehensive set of technical, organisational, and procedural security measures to protect Member personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While Pompa88 takes all reasonable steps to protect your data, no internet-based system can be guaranteed to be 100% secure. You are also responsible for maintaining the security of your account credentials and should notify us immediately if you suspect any unauthorised access.
As a Data Subject, you have the following rights in respect of your personal data held by Pompa88. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a verified request.
The Pompa88 Platform is intended solely for individuals who are at least 21 years of age. We do not knowingly collect personal data from persons under the age of 21. Registration by anyone under 21 is a breach of our Terms & Conditions and is expressly prohibited.
If Pompa88 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that we may have inadvertently collected data from a minor, please contact us immediately at [email protected].
The Pompa88 Platform interacts with third-party payment service providers — including Touch 'n Go eWallet, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online Banking, Hong Leong Connect, GrabPay, and Boost — to process financial transactions. These interactions involve the transfer of transaction data between Pompa88 and these providers, but each provider processes your financial and account data under their own independent privacy policy.
Pompa88 is not responsible for the privacy practices of any third-party service provider, payment processor, or game studio whose services are accessible through or interact with the Platform. We recommend that you review the privacy notices of any third-party service you engage with in connection with your use of Pompa88.
Pompa88 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this Policy.
Where changes to this Policy are material — meaning they significantly affect your rights or our data processing obligations — we will provide advance notice to registered Members via email or a prominent notice on the Platform prior to the changes taking effect. For minor or clarificatory amendments, the updated Policy will be posted on this page with a revised effective date.
Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Pompa88, please contact our Data Support team through any of the following channels:
Support is available in English, Bahasa Melayu, and Mandarin Chinese. We will acknowledge all data rights requests within 5 business days and provide a substantive response within 30 days of receiving a verified and complete request.
If you have any questions about how Pompa88 handles your personal data, our support team is available 24/7 in English, Bahasa Melayu, and Mandarin. We're committed to transparency — ask us anything. For players aged 21 and above only.